Understanding Our Space

What can I expect from my first session?

What is your cancellation policy?

Your first session is an opportunity to talk about what has brought you to therapy, discuss your concerns and explore your goals in a safe, supportive and confidential environment. There is no pressure to share more than you feel comfortable with, and we will move at a pace that feels right for you.

Appointments may be cancelled or rescheduled up to 24 hours in advance without charge. Cancellations made less than 24 hours before the scheduled session, or missed appointments, are charged in full, as the appointment time has been reserved exclusively for you.

How long is a therapy session?

Do I need to pay in advance?

The length of each session depends on the type of service you choose. Individual therapy sessions typically last between 50 and 70 minutes, while couples therapy sessions last approximately 80 minutes. The duration of your appointment is always displayed when booking your session.

Yes. Sessions are prepaid at the time of booking to reserve your appointment and ensure dedicated time for your care.

Can I choose online or in-person therapy?

Yes. We offer both online and in-person sessions, allowing you to choose the format that best suits your needs, preferences and circumstances.

How often will I need therapy?

The frequency of sessions depends on your individual needs and goals. For many people, weekly sessions provide the most consistent support, while others may benefit from a different schedule.

Is my booking completely private?

Yes. Your privacy and confidentiality are fundamental to our practice. All personal information, appointments and therapy sessions are handled with the highest level of professional confidentiality and in accordance with applicable data protection and ethical standards.

Do I need to have a mental health condition to start therapy?

No. Therapy is not only for people experiencing mental health conditions. It can also support personal growth, self-awareness, emotional wellbeing, relationship challenges and navigating life's transitions.

How long does therapy take to show results?

The experience of therapy is different for every person. Some people notice positive changes within the first few sessions, while others benefit from a longer therapeutic process. Progress depends on your individual goals, the nature of your concerns and your commitment to the therapeutic journey. Therapy is not about quick fixes but about creating meaningful and lasting change.

Can I stop therapy whenever I want?

Yes. Therapy is always your choice. You are free to end therapy at any time, although discussing your decision with your therapist can help bring closure and ensure you receive the greatest benefit from the therapeutic process.